HIGH

Mercedes-Benz GLE 450E 4MATIC Recall for Rearview Mirror Attachment (2025)

Mercedes-Benz USA is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, and additional models sold through its dealer network. The issue involves a multi-purpose camera and rearview mirror that may detach from the windshield. Dealers will replace the windshield and reinstall the camera and mirror at no charge.

Quick Facts at a Glance

Recall Date
May 30, 2025
Hazard Level
HIGH
Brand
Mercedes-Benz
Category
Vehicles & Parts
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.

What You Should Do

Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.

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About This Product

This recall involves the Mercedes-Benz multi-purpose camera and interior rearview mirror mounted near the windshield in several 2024–2025 SUV models.

Why This Is Dangerous

A loose or detached mirror reduces driver visibility. A detached camera can impair driving-assistance systems, potentially increasing crash risk.

Industry Context

This recall is not described as part of a broader industry-wide pattern.

Real-World Impact

Owners may experience reduced visibility or loss of support features. Service is provided at no cost, and repairs aim to restore full function and visibility.

Practical Guidance

How to identify if yours is affected

  1. Identify whether your model is listed in the recall (2024 GLE 350 4MATIC; 2025 GLE 450e 4MATIC; GLE 450 4MATIC; GLS 450 4MATIC; Maybach GLS 600 4MATIC; AMG GLE 53 4MATIC; AMG GLE 63 S 4MATIC Coupe; AMG GLS 63 4MATIC)
  2. Check your VIN against MBUSA/NHTSA recall listings using 25V325000; note recall number 2025060001
  3. Do not drive if you notice a mirror detaching; arrange service promptly
  4. Prepare to have windshield replaced and camera/mirror reinstalled during service.

Where to find product info

NHTSA recall page 25V325000 and MBUSA recall reference 2025060001. VIN verification via MBUSA or your local dealer.

What timeline to expect

Dealer service will be scheduled at a Mercedes-Benz authorized location. Expect a multi-hour appointment. No refunds; service provided at no charge.

If the manufacturer is unresponsive

  • Escalate to MBUSA customer service at 1-800-367-6372
  • File a complaint with NHTSA if the dealer is unresponsive
  • Keep notes of all communications and appointment dates

How to prevent similar issues

  • Check recall status during car shopping and before long trips
  • Keep VIN handy and subscribe to recall updates from NHTSA or MBUSA
  • When buying used vehicles, verify recall status for prior ownership
  • Follow dealer guidance on any temporary safety precautions until service is completed.

Documentation advice

Keep recall letters, VIN, appointment confirmations, and any correspondence with MBUSA or dealers. Photograph windshield area and the camera mount before and after service.

Product Details

Models affected include: 2024 GLE 350 4MATIC; 2025 GLE 450e 4MATIC; GLE 450 4MATIC Coupe; GLE 450 4MATIC; GLS 450 4MATIC; Maybach GLS 600 4MATIC; AMG GLE 53 4MATIC; AMG GLE 53 4MATIC Coupe; AMG GLE 63 S 4MATIC Coupe; AMG GLS 63 4MATIC. Vehicle information: Year 2025, Make Mercedes-Benz, Model GLE 450E 4MATIC; Manufacturer Mercedes-Benz USA, LLC.

Key Facts

  • MBUSA recall 2025060001
  • Models affected span 2024-2025 Mercedes-Benz SUVs
  • Repair includes windshield replacement and camera/mirror reinstallation
  • No charge to owners for parts or labor

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
9/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
GLE 450E 4MATIC
Report Date
May 30, 2025
Recall Status
ACTIVE

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