Philips Medical Systems Recalls Allura Xper CV20 Over Battery Issue
Philips Medical Systems Nederland B.V. recalled 53 Allura Xper CV20 medical imaging systems on September 3, 2025. The BIOS battery may deplete faster than anticipated, halting the system's start-up process. Users will not receive warnings before the battery depletes.
Quick Facts at a Glance
Recall Date
September 3, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL
Hazard Information
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
Product Details
The recalled product is the Allura Xper CV20, Model Number 722031. The recall affects 53 units distributed worldwide, including the US and several countries across Europe, Asia, and South America.
The Hazard
The BIOS battery in the Allura Xper CV20 may deplete faster than expected. When the battery is depleted, the system will not start, which could disrupt medical procedures.
Reported Incidents
No injuries or incidents have been reported related to this recall as of the report date. The risk level is classified as high due to potential disruptions in medical services.
What to Do
Stop using the Allura Xper CV20 immediately. Contact Philips Medical Systems Nederland B.V. or your healthcare provider for further instructions.
Contact Information
For more information, visit the FDA recall page at https://www.accessdata.fda.gov/scripts/enforcement/enforce_rpt-Product-Tabs.cfm?recall_number=Z-0014-2026.
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