Philips Medical Systems recalled 21 units of the Allura Xper FD10/10 system on December 15, 2025. A defect in the drip tray could cause coolant to contact electrical components, posing a high risk of electrical short-circuits. Users should stop using the device immediately and follow recall instructions.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD10/10 is a medical imaging system used in healthcare settings for diagnostic purposes. It is designed to provide high-quality images for various medical assessments.
The defect involves a missing or improperly installed drip tray, which is supposed to catch coolant. Without it, there is a risk of coolant leaking onto electrical components, which could lead to dangerous short-circuits.
This recall is not part of a broader industry pattern.
Patients and healthcare providers must refrain from using the device, which could disrupt medical services. The recall is a precautionary measure to prevent potential electrical hazards.
The model number and serial numbers can usually be found on the back or bottom of the device.
Expect a timeline of 4-6 weeks for refund or replacement processing.
Keep records of your purchase, any communications with Philips, and any relevant medical records.
The recalled product is the Allura Xper FD10/10, Model Number 722011. It was distributed worldwide, including the United States and several other countries. No retail price is mentioned.
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