HIGH

Philips Medical Systems Recalls Allura Xper FD10 Over Electrical Hazard

Philips Medical Systems recalled 93 Allura Xper FD10 systems on December 15, 2025, due to a potential electrical hazard. The issue arises from an improperly installed drip tray that may cause coolant to contact electrical components. This defect could lead to electrical short circuits and system shutdowns.

Quick Facts at a Glance

Recall Date
December 15, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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About This Product

The Allura Xper FD10 is a medical imaging system used primarily in hospitals for diagnostic purposes. It provides advanced imaging capabilities for various medical evaluations.

Why This Is Dangerous

Coolant leakage from an improperly installed drip tray can lead to contact with electrical components, creating a risk of electrical short circuits and potential system failures.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall requires immediate action from healthcare providers to ensure patient safety and prevent potential equipment failure during medical procedures.

Practical Guidance

How to identify if yours is affected

  1. Verify the model number as 722003.
  2. Check if the drip tray is installed correctly.
  3. Look for any documentation from previous field corrections.

Where to find product info

The model number and serial numbers can typically be found on the device's back panel or manufacturer's label.

What timeline to expect

Expect a resolution or guidance from Philips within 4-6 weeks.

If the manufacturer is unresponsive

  • Follow up with Philips through their customer service line.
  • Document all communication attempts for your records.

How to prevent similar issues

  • Ensure all medical devices are regularly checked for compliance with safety standards.
  • Request documentation of any field corrections from manufacturers before accepting devices.

Documentation advice

Keep all relevant communication, product receipts, and any service records as proof of ownership and for potential claims.

Product Details

The recall affects Allura Xper FD10 systems with model number 722003. These units were distributed worldwide, including the U.S. and countries such as Australia, Brazil, and the United Kingdom.

Key Facts

  • 93 units recalled
  • Model Number: 722003
  • Potential for coolant leakage
  • Risk of electrical short circuits
  • Immediate action required

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
ELECTRICAL

Product Classification

Product Details

Model Numbers
Model Number: 722003
System Product Name: Allura Xper FD10
UDI-DI: N/A
Serial Numbers: 1232
967
+15 more
Affected States
ALL
Report Date
January 21, 2026
Recall Status
ACTIVE

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