Philips Medical Systems Nederland B.V. recalled the Allura Xper FD10C model on September 3, 2025, due to a potential BIOS battery issue. The battery may deplete faster than expected, halting system startup without warning. Only two units are affected in the U.S.
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
The recalled product is the Allura Xper FD10C, Model Number 722001. It was sold worldwide, including the U.S. and numerous other countries. The recall affects only two units.
The BIOS battery may deplete more rapidly than anticipated. If this occurs, the system will not start and there will be no warning messages.
There are no reported incidents or injuries related to this recall at this time. Allura Xper FD10C users are urged to act immediately.
Stop using the Allura Xper FD10C immediately. Follow the instructions provided by the manufacturer and contact Philips Medical Systems or your healthcare provider for further guidance.
For more information, contact Philips Medical Systems Nederland B.V. Visit the FDA recall page for updates.
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