Philips Medical Systems Nederland B.V. recalled the Allura Xper FD20/20 medical imaging system on December 15, 2025, due to a potential electrical hazard. The recall affects eight units globally, including those distributed in the United States and several other countries. A missing drip tray can lead to coolant contacting electrical components, posing a risk of electrical short circuits and total
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD20/20 is a medical imaging system used in healthcare settings for diagnostic purposes. Healthcare providers rely on this technology for accurate imaging and patient assessment.
The hazard arises from a missing or inadequately documented drip tray that can allow coolant to leak onto electrical components, leading to potential short circuits and system failures.
This recall is not part of a broader industry pattern.
Failure to address this recall can lead to significant operational disruptions in healthcare settings. It poses serious risks to patient safety and device functionality.
The model number and serial numbers can typically be found on the device's identification label, usually located on the back or bottom of the system.
Expect a response regarding refunds or replacements within 4-6 weeks after contacting Philips.
Keep a record of your device's serial number, any correspondence with Philips, and documents related to the recall for your records.
The recalled product is the Allura Xper FD20/20, Model Number 722038. It was distributed worldwide, including the US, since its initial rollout. Eight units are affected in this recall.
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