Philips Medical Systems recalled 23 units of the Allura Xper FD20 Biplane on December 15, 2025. The recall affects systems with improperly installed drip trays, posing an electrical hazard. Health providers and patients must stop using the device immediately.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD20 Biplane is a medical imaging device used for various diagnostic purposes. Healthcare providers rely on this equipment to ensure accurate and safe imaging for patients.
The lack of a properly installed drip tray can allow coolant to leak and contact electrical components. This poses a risk of electrical short-circuits, which can cause the system to shut down unexpectedly.
This recall is not part of a broader industry pattern.
Patients and providers must stop using the device immediately, potentially disrupting medical services. This poses a safety risk that could lead to diagnostic delays.
The model number and serial numbers can typically be found on the device's label or documentation.
Expect a timeline of 4-6 weeks for refund processing once the device is returned.
Keep records of your purchase, correspondence with Philips, and any images of the device for your safety records.
The recall involves the Allura Xper FD20 Biplane, Model Number 722013. The units were distributed worldwide, including the US and countries such as Argentina, Australia, and Brazil. The recall does not specify a price.
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