HIGH

Philips Medical Systems Recalls Allura Xper FD20 Over Electrical Hazard

Philips Medical Systems recalled 143 Allura Xper FD20 systems on December 15, 2025, due to a potential electrical hazard. The drip tray beneath the cooling unit may not have been installed correctly, risking coolant contact with electrical components. Users must stop using the device immediately and follow recall instructions.

Quick Facts at a Glance

Recall Date
December 15, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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About This Product

The Allura Xper FD20 is a medical imaging system used in various healthcare settings for diagnostic imaging. Healthcare providers buy it for its advanced imaging capabilities and reliability.

Why This Is Dangerous

The cooling unit's drip tray is critical for preventing coolant from contacting electrical components. If coolant leaks onto these components, it can cause short-circuits, which may lead to system shutdown.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall impacts healthcare providers who rely on the Allura Xper FD20 for imaging services, potentially disrupting patient care.

Practical Guidance

How to identify if yours is affected

  1. Check the model number to confirm it is Allura Xper FD20.
  2. Locate the serial number on the device's identification label.
  3. Verify that the drip tray is installed correctly.

Where to find product info

The serial numbers are located on the identification label of the Allura Xper FD20.

What timeline to expect

Expect a refund or replacement process to take around 4-6 weeks after contacting Philips.

If the manufacturer is unresponsive

  • Follow up with Philips after one week if you do not receive a response.
  • Contact the regulatory body if Philips remains unresponsive.

How to prevent similar issues

  • Ensure proper installation of critical components in medical devices.
  • Regularly check for recalls and safety notices from manufacturers.
  • Consult with healthcare equipment specialists for maintenance.

Documentation advice

Keep records of your device's serial number, purchase details, and any correspondence with Philips.

Product Details

The recalled model is Allura Xper FD20, Model Number 722006. It was distributed worldwide, including the United States and multiple countries. The systems were distributed from an unspecified date.

Key Facts

  • 143 units recalled
  • Electrical hazard due to missing drip tray
  • No reported injuries
  • Immediate stop-use recommendation
  • Worldwide distribution

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
ELECTRICAL

Product Classification

Product Details

Model Numbers
Model Number: 722006
System Product Name: Allura Xper FD20
UDI-DI: N/A
Serial Numbers: 1370
1376
+15 more
Affected States
ALL
Report Date
January 21, 2026
Recall Status
ACTIVE

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