Philips recalled 79 Allura Xper FD20 systems on December 15, 2025. The recall affects systems with an improperly installed drip tray which can cause electrical short-circuits. Healthcare providers and patients must stop using the device immediately.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD20 is a medical imaging system used in healthcare settings for diagnostic purposes. Consumers typically purchase this device for its advanced imaging capabilities in various medical examinations.
The hazard arises from the potential for coolant liquid to contact electrical components if the drip tray is not properly installed. This can result in electrical short-circuits, causing system failures.
This recall is not part of a broader industry pattern.
The recall affects the functionality of the imaging systems, posing risks to patient safety. Immediate action is necessary to prevent potential failures.
The model number and serial numbers are typically located on the back or bottom of the device.
Expect a realistic timeline of 4-6 weeks for refund processing or replacement.
Keep records of all communications with Philips and any documentation regarding the recall.
The recall involves Allura Xper FD20 systems with model number 722012. Affected units were distributed worldwide, including the US and various countries across Europe, Asia, and South America. The systems have a unique device identifier (UDI-DI) of 00884838059054.
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