Philips Medical Systems Nederland B.V. recalled two Allura Xper FD20 imaging systems on December 15, 2025. The recall follows concerns that the drip tray beneath the cooling unit may not have been properly installed. Failure to address this issue could lead to electrical short-circuits and system shutdowns.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD20 is a medical imaging system used for diagnostic and therapeutic procedures in healthcare settings. Hospitals and medical facilities invest in such systems to provide high-quality imaging for patient care.
If the drip tray is not installed, coolant can leak and contact electrical components, which may cause electrical short-circuits that could shut down the system unexpectedly.
This recall is not part of a broader industry pattern.
Healthcare providers relying on the Allura Xper FD20 may face operational disruptions and potential risks to patient safety due to the electrical hazard.
The model number and serial numbers can typically be found on the device's back panel or manufacturer's label.
Expect refund or replacement processing to take approximately 4-6 weeks after the recall has been finalized.
Keep records of any correspondence with Philips, receipts, and documentation of the device's service history.
The recall involves the Allura Xper FD20 imaging systems, model number 722028. These systems were distributed worldwide, including in the U.S., Argentina, Australia, and many other countries. The affected UDI-DI is 00884838054202, with serial numbers 893 and 614.
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