HIGH

RaySearch Laboratories Recalls Radiation Therapy Software Over Dose Calculation Error

RaySearch Laboratories recalled its RayStation and RayPlan software on November 28, 2025. The software fails to invalidate calculated radiation doses for certain Regions of Interest, posing a high risk to patients. Healthcare providers must stop using the device and follow recall instructions immediately.

Quick Facts at a Glance

Recall Date
November 28, 2025
Hazard Level
HIGH
Brand
RAYSEARCH LABORATORIES AB
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

Potential for the invalidation for calculated radiation dose does not work as intended for certain Regions of Interest (ROIs). This issue occurs for some ROI(s) which have no contours and either have a material override defined, or are of type Bolus, Fixation, or Support. In these cases, adding geometry to the ROI, subsequently modifying geometry, or removing the material override does not invalidate dose as intended.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact RAYSEARCH LABORATORIES AB or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

RayStation is a software system used in radiation therapy treatment planning. It allows healthcare providers to plan and optimize treatment for cancer patients.

Why This Is Dangerous

The software may fail to invalidate certain calculated radiation doses, especially for Regions of Interest lacking contours or having specific material overrides, leading to potential treatment inaccuracies.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Patients and healthcare providers may face delays in treatment planning and need to implement alternative methods while awaiting further instructions.

Practical Guidance

How to identify if yours is affected

  1. Check the model and software version against the recalled list.
  2. Verify if your software includes versions 13.0.0.1547, 13.1.0.144, or 13.1.1.89.
  3. Ensure your software is updated to RayStation 12A, 12A SP1, or 12A SP2.

Where to find product info

Model and software version details can typically be found in the software's settings or about section.

What timeline to expect

Expect a refund or replacement to take approximately 4-8 weeks.

If the manufacturer is unresponsive

  • Follow up with RaySearch Laboratories via email.
  • Document all communication attempts for your records.
  • Consider filing a complaint with regulatory agencies.

How to prevent similar issues

  • Ensure software is up to date before use.
  • Verify compliance with safety standards for medical devices.
  • Consult with manufacturers about product recalls regularly.

Documentation advice

Keep copies of receipts, emails, and any correspondence regarding the recall for your records.

Product Details

Models affected include RayStation/RayPlan versions 13.0.0.1547, 13.1.0.144, and 13.1.1.89. The software versions include RayStation 12A, RayStation 12A SP1, and RayStation 12A SP2. The products were distributed to various healthcare providers.

Key Facts

  • Recall date: November 28, 2025
  • Report date: January 28, 2026
  • Class II recall
  • Quantity recalled: 8 units

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeRadiation Therapy Treatment Planning System
Sold At
Multiple Retailers

Product Details

Model Numbers
Lot Code: UDI: 0735000201054920220616
0735000201067920221007
0735000201073020230913 GTIN: 07350002010549
07350002010679
07350002010730 Serial Numbers: 13.0.0.1547
+4 more
Report Date
January 28, 2026
Recall Status
ACTIVE

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