HIGH

RayStation Radiation Therapy Software Recalled Over Dose Calculation Issue

RaySearch Laboratories AB recalled RayStation software on November 28, 2025, due to a malfunction. The software fails to invalidate calculated radiation doses for certain Regions of Interest. This defect poses a potential risk to patient safety.

Quick Facts at a Glance

Recall Date
November 28, 2025
Hazard Level
HIGH
Brand
RAYSEARCH LABORATORIES AB
Category
Health & Personal Care
At-Risk Groups
GENERAL

Hazard Information

Potential for the invalidation for calculated radiation dose does not work as intended for certain Regions of Interest (ROIs). This issue occurs for some ROI(s) which have no contours and either have a material override defined, or are of type Bolus, Fixation, or Support. In these cases, adding geometry to the ROI, subsequently modifying geometry, or removing the material override does not invalidate dose as intended.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact RAYSEARCH LABORATORIES AB or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

The RayStation software is used in radiation therapy treatment planning to calculate the optimal dose of radiation for patients. Healthcare providers rely on its accuracy for effective treatment.

Why This Is Dangerous

The software's defect may lead to incorrect dosing, as it fails to invalidate calculations for certain Regions of Interest. This could result in patients receiving either too much or too little radiation.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Patients relying on this software may face significant health risks due to potential incorrect radiation dosing. The urgency to stop using the software is high, impacting treatment schedules and patient safety.

Practical Guidance

How to identify if yours is affected

  1. Check if your software version is RayStation 2024B or earlier.
  2. Verify that your model number is 16.0.0.
  3. Look for notification emails from RaySearch Laboratories AB regarding the recall.

Where to find product info

You can find serial numbers and model numbers typically in the software settings or about page within the application.

What timeline to expect

Expect a timeline of 4-6 weeks for the processing of any refunds or replacements.

If the manufacturer is unresponsive

  • Contact RaySearch Laboratories AB again via email.
  • Reach out to your healthcare provider for further assistance.
  • File a complaint with the FDA if the issue persists.

How to prevent similar issues

  • Ensure that any medical software used has up-to-date certifications.
  • Regularly check for recalls or updates from manufacturers.
  • Consult with healthcare professionals about any known issues with medical devices.

Documentation advice

Keep records of all communication with the manufacturer, including emails and any provided recall instructions.

Product Details

The recall affects RayStation/RayPlan software, model 16.0.0, version RayStation 2024B. The product is part of the Radiation Therapy Treatment Planning System and has no specific retail information available.

Key Facts

  • Recall date: November 28, 2025
  • Report date: January 28, 2026
  • High risk level due to potential incorrect radiation dosing
  • No reported injuries or incidents
  • Immediate stop-use recommendation

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Lot Code: UDI: 0735000201077820240625 GTIN: 07350002010778 Serial Numbers: 16.0.0.847 Software Revision: RayStation 2024B Expiration Date: 2029-06-28
Report Date
January 28, 2026
Recall Status
ACTIVE

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