HIGH

RaySearch Laboratories Recalls RayStation Software for Dose Calculation Error

RaySearch Laboratories AB recalled RayStation software on November 28, 2025, due to a dose calculation error. The issue affects models 17.0.0 and 17.0.1, posing a high hazard to patients. Healthcare providers should stop using the software immediately and follow the recall instructions.

Quick Facts at a Glance

Recall Date
November 28, 2025
Hazard Level
HIGH
Brand
RAYSEARCH LABORATORIES AB
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

Potential for the invalidation for calculated radiation dose does not work as intended for certain Regions of Interest (ROIs). This issue occurs for some ROI(s) which have no contours and either have a material override defined, or are of type Bolus, Fixation, or Support. In these cases, adding geometry to the ROI, subsequently modifying geometry, or removing the material override does not invalidate dose as intended.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact RAYSEARCH LABORATORIES AB or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

RayStation is a radiation therapy treatment planning system used in healthcare settings for planning radiation doses. It aids healthcare providers in delivering precise therapeutic doses to patients.

Why This Is Dangerous

The software's failure to invalidate dose calculations for certain ROIs can lead to incorrect treatment plans, potentially affecting patient safety.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Patients relying on this software for radiation therapy may face significant safety risks due to potential dose calculation errors.

Practical Guidance

How to identify if yours is affected

  1. Check the software version in your system settings.
  2. Verify if you are using RayStation version 17.0.0 or 17.0.1.
  3. Look for notifications or emails from RAYSEARCH LABORATORIES AB regarding the recall.

Where to find product info

Software version information can typically be found in the settings or about section of the application.

What timeline to expect

Expect to receive instructions from RAYSEARCH LABORATORIES AB within a few days after reporting the recall.

If the manufacturer is unresponsive

  • Contact RAYSEARCH LABORATORIES AB again for follow-up.
  • Check for updates on the FDA website regarding the recall.

How to prevent similar issues

  • Verify software updates regularly to ensure you are using the latest version.
  • Consider alternative radiation planning software as a backup.

Documentation advice

Keep records of any correspondence with the manufacturer and document the software version you are using.

Product Details

The recall affects RayStation/RayPlan software versions 17.0.0 and 17.0.1, specifically RayStation v2025 and RayStation v2025 SP1. The affected products are distributed under Lot Code: UDI: 0735000201082220250423 and 0735000201094520250702.

Key Facts

  • Recall date: November 28, 2025
  • Hazard level: High
  • No reported incidents or injuries
  • Affected software versions: RayStation v2025, v2025 SP1

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeRadiation Therapy Treatment Planning System
Sold At
Multiple Retailers

Product Details

Model Numbers
Lot Code: UDI: 0735000201082220250423
0735000201094520250702 GTIN: 07350002010822
07350002010945 Serial Numbers: 17.0.0.1270
17.0.1.113 Software Revision: RayStation v2025
RayStation v2025 SP1 Expiration Date: 2030-10-22
Report Date
January 28, 2026
Recall Status
ACTIVE

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