HIGH

Zimmer Tourniquet Systems Recalled Due to Screen Freezing Hazard

Zimmer Surgical recalled 51 A.T.S. 3200TS Tourniquet Systems on December 24, 2025, due to a malfunctioning user interface. The device may freeze or become unresponsive in non-English language settings, risking delays in emergency situations. Healthcare providers should stop using the device immediately and follow recall instructions.

Quick Facts at a Glance

Recall Date
December 24, 2025
Hazard Level
HIGH
Brand
Zimmer Surgical
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

Device user interface (screen) may freeze or become unresponsive to touch when operating in certain non-English language settings. Issue may cause delay or extension while alternate device is located.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Zimmer Surgical Inc or your healthcare provider for instructions. Notification method: Letter

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About This Product

The A.T.S. 3200TS Tourniquet Systems are designed for emergency medical situations, providing compression to control bleeding. Healthcare professionals utilize these devices during trauma care to stabilize patients effectively.

Why This Is Dangerous

The device may freeze or become unresponsive, particularly in non-English language settings, which can prevent timely medical intervention. This malfunction could result in significant delays when immediate action is necessary.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall requires healthcare providers to stop using the device, which could lead to operational delays and the need for alternative solutions in emergency settings.

Practical Guidance

How to identify if yours is affected

  1. Check the model number is 60320010100.
  2. Verify the software version is v2.06 or prior.
  3. Look for the lot number 67505739 or serial numbers listed in the recall.

Where to find product info

The model number and software version can usually be found on the device's label or in the user manual.

What timeline to expect

Expect a processing timeline of approximately 4-6 weeks for refunds or replacements after following the recall instructions.

If the manufacturer is unresponsive

  • Contact Zimmer Surgical Inc again via their customer service number.
  • Document your correspondence attempts and provide this information in further communications.

How to prevent similar issues

  • When purchasing medical devices, ensure they have the latest software updates.
  • Check for recalls prior to use, especially for critical medical equipment.
  • Choose devices from manufacturers known for responsive customer service.

Documentation advice

Keep a record of all communications regarding the recall, including emails, letters, and any responses from Zimmer Surgical Inc.

Product Details

The recalled product is the A.T.S. 3200TS Tourniquet Systems, model number 60320010100, with software version v2.06 or prior. It was distributed internationally to Canada and EMEA countries. The price of the product is not specified.

Key Facts

  • Recall date: December 24, 2025
  • Model Number: 60320010100
  • Software version: v2.06 or prior
  • Total recalled units: 51
  • International distribution: Canada and EMEA

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
7/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Lot Code: Model No. 60320010100
UDI "(01)00889024626447(11)250725(10)67505739(21)32067505739001"
Lot No. 67505739
Serial No. 32067505739001 Model No. 60320010100
UDI "(01)00889024626447(11)250725(10)67505739(21)32067505739003"
+10 more
Report Date
February 4, 2026
Recall Status
ACTIVE

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