Zimmer Surgical Inc recalled 206 A.T.S. 5000TS Tourniquet Systems on December 24, 2025. The device can freeze or become unresponsive in certain non-English language settings. This issue may delay patient care during emergencies.
Device user interface (screen) may freeze or become unresponsive to touch when operating in certain non-English language settings. Issue may cause delay or extension while alternate device is located.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Zimmer Surgical Inc or your healthcare provider for instructions. Notification method: Letter
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The A.T.S. 5000TS Tourniquet Systems are used in emergency medical situations to control bleeding. Healthcare providers rely on this device to stabilize patients before more advanced treatment can be administered.
The device's user interface may freeze, preventing healthcare providers from using it effectively during critical moments. This can lead to delays in securing alternate devices needed for patient care.
This recall is not part of a broader industry pattern.
The potential malfunction could significantly impact patient outcomes during emergencies, highlighting the importance of having functional medical devices readily available.
The model number and software version can typically be found on the device label or packaging.
Expect a refund or replacement process to take approximately 4-6 weeks.
Keep records of all communications regarding the recall, including emails and letters. Save any receipts or documents related to the purchase.
The recall affects A.T.S. 5000TS Tourniquet Systems with model number 60500010100 and software versions v2.04 or prior. The devices were distributed internationally to Canada and EMEA only.
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