HIGH

DJO Cold Form Wrap Back & Shoulder Recalled for 1,594 Units Over Microwave Heating Risk (2025)

DJO recalled 1,594 Cold Form Wraps for back and shoulder use nationwide through multiple retailers. The IFU directs heating in a microwave for 3 minutes, which can cause leaks or seam breaks and temperatures high enough to cause a second-degree burn. Stop using the device and follow the manufacturer’s recall instructions.

Quick Facts at a Glance

Recall Date
September 25, 2025
Hazard Level
HIGH
Brand
DJO
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

The IFU (Information for Use) on the wrap instructs the user to heat the hot and cold compression wrap in the microwave for 3 minutes, which may cause the wrap to leak or break at the seams and/or reach temperatures capable of causing a second degree burn.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact DJO, LLC or your healthcare provider for instructions. Notification method: N/A

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About This Product

The recall concerns a back and shoulder cold/hot therapy wrap used for compression and temperature therapy in healthcare or home settings.

Why This Is Dangerous

The microwave heating instruction can cause leaks or seam breaks and may raise surface temperatures enough to cause a second-degree burn.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

Consumers who heat per IFU risk burns and device leakage. The recall involves 1,594 units distributed nationwide; immediate discontinuation is advised.

Practical Guidance

How to identify if yours is affected

  1. Check if your wrap is a DP163CT02 or DP163CT03-BLK-L (L or XL sizes).
  2. Inspect date codes printed on the device: 190523, 171221, 150221, 180821.
  3. Look for the UDI/LOT string: DP163CT02/00888912164382/190523 or XL/00888912164481/150221.

Where to find product info

Model labels and packaging should contain the model and date/UDI information.

What timeline to expect

Refunds or replacements typically take 4-8 weeks once initiated.

If the manufacturer is unresponsive

  • Document all communications with the manufacturer.
  • File a complaint with the CPSC if the company is unresponsive.
  • Consult legal counsel if medical injuries occur or concerns persist.

How to prevent similar issues

  • Do not heat therapy wraps in a microwave unless the IFU explicitly allows it.
  • Follow all manufacturer instructions for any heat therapy device.
  • When shopping for therapy wraps, verify safe heating guidelines and recall status.
  • Check recall databases before using medical devices.

Documentation advice

Keep product, packaging, and date codes; save recall notices and communications; photograph any damage or leakage; retain receipts in case of refunds or replacements.

Product Details

Model numbers and identifiers: DP163CT02; DP163CT03-BLK-L; XL. UDI/LOT references include: DP163CT02/00888912164382/190523; 171221. DP163CT03-BLK-L; XL/00888912164481/150221; 180821. Sold nationwide in the United States through multiple retailers. Distribution includes: WI, TN, TX, MD, GA, UT, WA, MI, NC, NE, CA, MA, CO, SC, OH, IN, MN, NM, PA, NY, IL, FL, NJ, VA, AZ, VT, CT, OK. Price not disclosed.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 1,594 total units recalled
  • Models/refs: DP163CT02 and DP163CT03-BLK-L (L and XL sizes)
  • Date codes: 190523, 171221, 150221, 180821
  • Distribution: Nationwide across 50 states (list provided)
  • Remedy: Stop using and contact DJO for instructions
  • Status: ACTIVE recall

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
BURN

Product Classification

Product Details

Brand
Model Numbers
REF/UDI-DI/Lot: DP163CT02/00888912164382/190523
171221. DP163CT03-BLK-L
XL/00888912164481/150221
180821
Affected States
ALL
Report Date
December 3, 2025
Recall Status
ACTIVE

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