HIGH

Beckman Coulter Recalls 571 DxI 9000 Immunoassay Analyzers and DxC 500i (2025)

Beckman Coulter recalled 571 DxI 9000 Access Immunoassay Analyzers and DxC 500i Clinical Analyzers distributed worldwide. A software anomaly may prevent correct application of manual dilution factors for tests already in progress on the same Sample ID. Labs should stop using the devices immediately and follow recall instructions.

Quick Facts at a Glance

Recall Date
September 19, 2025
Hazard Level
HIGH
Brand
Beckman Coulter
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Beckman Coulter has confirmed a software anomaly on DxI 9000 Access Immunoassay Analyzer and the DxC 500i Clinical Analyzer that may prevent correct application of user-specified manual dilution factors when ordering additional tests for samples already "In Progress" using the same "Sample ID number". This can lead to false low or high patient results and potential delays in reporting, risking erroneous diagnoses if undetected.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Beckman Coulter, Inc. or your healthcare provider for instructions. Notification method: Letter

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About This Product

DxI 9000 and DxC 500i are clinical chemistry instruments used in hospital and reference labs to perform immunoassays and deliver patient results.

Why This Is Dangerous

A software anomaly can misapply manual dilution factors for tests ordered on in-progress samples using the same Sample ID, risking inaccurate results and delayed reporting.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

Laboratories may face result inaccuracies and reporting delays that could affect patient care and clinical decision making.

Practical Guidance

How to identify if yours is affected

  1. Verify device models: DxI 9000 Access Immunoassay Analyzer and DxC 500i Clinical Analyzer
  2. Check Part Number: C11137
  3. Check UDI-DI: 15099590732103
  4. Cross-check serial numbers against the recall list provided by FDA

Where to find product info

FDA recall page for Z-0216-2026 and Beckman Coulter recall notice

What timeline to expect

Remediation timelines are coordinated by the manufacturer; typically weeks for replacement or service arrangements.

If the manufacturer is unresponsive

  • Document all communications with Beckman Coulter
  • Escalate to facility leadership and file a formal complaint with the FDA if needed
  • Consult hospital risk management for interim patient safety measures

How to prevent similar issues

  • Verify model numbers before installation or procurement
  • Establish a formal process to install and verify software updates from manufacturers
  • Maintain an up-to-date log of all device serial numbers and associated recalls

Documentation advice

Keep copies of the recall notice, serial number lists, and all communications with the manufacturer and regulatory bodies.

Product Details

DxI 9000 Access Immunoassay Analyzer, Part Number C11137. DxC 500i Clinical Analyzer. UDI-DI: 15099590732103. Serial numbers: extensive list provided by recall. Quantity: 571 units. Distribution: Worldwide with US nationwide distribution. Sold worldwide; no retailer-specific listing available. Price: Not disclosed.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 571 units recalled worldwide
  • Models: DxI 9000 Access Immunoassay Analyzer; DxC 500i Clinical Analyzer
  • UDI-DI: 15099590732103
  • Part Number: C11137
  • Serial numbers: extensive list provided by recall
  • Recall date: 2025-09-19; Status: Active

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
DxI 9000 Access Immunoassay Analyzer (P/N C11137)
DxC 500i Clinical Analyzer
UDI-DI 15099590732103
Affected States
ALL
Report Date
October 29, 2025
Recall Status
ACTIVE

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