Philips North America recalled 1,913,441 IntelliVue Patient Monitors on October 31, 2025. The monitors may fail to alarm, posing serious risks to patients. Users must stop using the device immediately and follow the manufacturer's instructions.
Potential issue where the IntelliVue monitors did not alarm.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
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The IntelliVue Patient Monitor is used in healthcare settings to monitor patients' vital signs. These monitors provide critical alerts for any changes in a patient's condition.
The failure of the monitor to alarm poses a serious risk, as it may lead to undetected medical emergencies. This lack of signaling can prevent timely intervention by healthcare professionals.
This recall is not part of a broader industry pattern.
The recall affects a significant number of devices, which may leave healthcare providers without reliable monitoring tools, thus posing a risk to patient safety.
Product numbers and UDI codes are typically found on the back or bottom of the monitor.
Expect a refund or replacement processing time of approximately 4-8 weeks.
Keep records of all communications with Philips, including dates, times, and names of representatives.
The recall involves IntelliVue Patient Monitor MX500, product number 866064. It was distributed worldwide, including the U.S. and several other countries. The monitors were sold through multiple retailers.
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