HIGH

ICU Medical Recalls LifeShield Infusion Software Over Delivery Risk

ICU Medical recalled the LifeShield Infusion Safety Software Suite v2.2 on November 24, 2025. The software fails to operate as expected for migrated libraries, risking medication delivery errors. The recall affects seven customers across several states, including California and New York.

Quick Facts at a Glance

Recall Date
November 24, 2025
Hazard Level
HIGH
Brand
ICU Medical
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

For certain customers, the Change Summary review option ceases to operate as expected for any migrated library after the migration has been completed. Users must use alternate methods to review changes. Failure to do so may lead in over delivery, under delivery, or delay in setup on the infusion pump.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact ICU Medical, Inc. or your healthcare provider for instructions. Notification method: Letter

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About This Product

LifeShield Infusion Safety Software Suite v2.2 is designed to manage drug libraries for infusion pumps, ensuring safe medication delivery. Healthcare providers use it to prevent medication errors during infusion therapies.

Why This Is Dangerous

The software's malfunction prevents users from properly reviewing medication changes, which could lead to incorrect dosages being administered. This poses a significant risk to patient safety, particularly in critical care settings.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall affects a small number of users, but those impacted may face serious risks associated with incorrect medication delivery. Immediate action is necessary to prevent potential harm.

Practical Guidance

How to identify if yours is affected

  1. Check if you have LifeShield Infusion Safety Software Suite v2.2 installed.
  2. Verify if the software was migrated from LifeShield DLM v2.1x.
  3. Consult the user manual to confirm the version and list number.

Where to find product info

You can find the software version and list number in the program settings or documentation provided during installation.

What timeline to expect

Expect a timeline of 4-6 weeks for refund processing or replacement.

If the manufacturer is unresponsive

  • Contact ICU Medical again and request an update.
  • Consider filing a complaint with the FDA if there is no response.

How to prevent similar issues

  • Always check for software updates before use.
  • Ensure that software has been tested for functionality after migration.
  • Review user manuals for any known issues with the software.

Documentation advice

Document all communications regarding the recall, including emails and receipts for the software.

Product Details

The recall involves LifeShield Infusion Safety Software Suite v2.2, List Number 17003-02. This software was distributed nationwide in states such as California, Iowa, Louisiana, New York, Pennsylvania, Tennessee, and Virginia. It is designed for use with infusion pumps.

Key Facts

  • Recall date: November 24, 2025
  • Affected software: LifeShield Infusion Safety Software Suite v2.2
  • Risk of medication delivery errors
  • No injuries reported
  • Contact ICU Medical for instructions

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeInfusion Safety Software
Sold At
Multiple Retailers

Product Details

Model Numbers
version 2.2.1 UDI-DI 00887709127227 Issue affects customers who migrated from LifeShield DLM v2.1x to LifeShield DLM v2.2.1 and have any version of a Plum Duo v1.1 drug library that was approved or locked for review before the migration.
Affected States
ALL
Report Date
December 31, 2025
Recall Status
ACTIVE

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