HIGH

ICU Medical Recalls LifeShield Infusion Safety Software Due to Risk

ICU Medical recalled LifeShield Drug Library Management software on November 24, 2025. A software issue limits concentration precision to one decimal place, risking incorrect drug dosages. Users should stop using the product immediately and follow recall instructions.

Quick Facts at a Glance

Recall Date
November 24, 2025
Hazard Level
HIGH
Brand
ICU Medical
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Software issue only allows Concentration Limits to be defined to one digit of precision past the decimal point (0.1) instead of three digits (0.001). If the user is unable to use Concentration Limits as intended, they may need to change the limits to something other than what is recommended by the drug manufacturer, which may result in over- or under-delivery.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact ICU Medical, Inc. or your healthcare provider for instructions. Notification method: Letter

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About This Product

LifeShield Infusion Safety Software Suite v2.2 is used in healthcare settings to manage drug concentrations during infusion treatments. It is essential for ensuring accurate drug delivery to patients.

Why This Is Dangerous

The software's limitation to one decimal place for concentration limits may force healthcare providers to alter dosing recommendations, leading to incorrect medication administration.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall requires immediate attention from healthcare providers to prevent potential dosage errors, which could affect patient safety.

Practical Guidance

How to identify if yours is affected

  1. Check the model number of your software to see if it matches LifeShield Infusion Safety Software Suite v2.2.
  2. Verify the software version to confirm if it is affected by the recall.
  3. Review any communication from ICU Medical regarding the recall.

Where to find product info

You can find the model number on the software interface or in the product documentation provided by ICU Medical.

What timeline to expect

Expect a response regarding the recall and any potential refunds within 4-6 weeks.

If the manufacturer is unresponsive

  • Document all communications with ICU Medical regarding the recall.
  • Follow up with ICU Medical if you do not receive a timely response.

How to prevent similar issues

  • When purchasing medical software, ensure it meets current safety standards.
  • Look for software with verified precision and accuracy in drug dosing.
  • Always stay informed about product recalls and safety notices.

Documentation advice

Keep records of your software purchase, correspondence with ICU Medical, and any relevant documentation related to the recall.

Product Details

Product Name: LifeShield Infusion Safety Software Suite v2.2. Model Number: 17003-02. Quantity: 12 units distributed nationwide in California, Iowa, Kentucky, Louisiana, Maryland, Mississippi, New York, Pennsylvania, Tennessee, and Virginia.

Key Facts

  • Recall Date: November 24, 2025
  • Report Date: December 31, 2025
  • Classification: Class II
  • Affected States: CA, IA, KY, LA, MD, MS, NY, PA, TN, VA

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeSoftware Suite
Sold At
Multiple Retailers

Product Details

Model Numbers
LifeShield Infusion Safety Software Suite v2.2 UDI-DI 00887709127227
Affected States
ALL
Report Date
December 31, 2025
Recall Status
ACTIVE

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