HIGH

Mazor Robotics Recalls Robotic Guidance System Over Software Errors

Mazor Robotics recalled 549 Mazor X robotic guidance systems on December 10, 2025, due to software errors. These errors may cause incorrect surgical instrument positioning during spinal surgeries. Patients and healthcare providers must stop using the device immediately.

Quick Facts at a Glance

Recall Date
December 10, 2025
Hazard Level
HIGH
Brand
Mazor Robotics
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Software errors that can result in incorrect surgical instrument positioning during spinal surgery.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Mazor Robotics Ltd or your healthcare provider for instructions. Notification method: Letter

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About This Product

The Mazor X robotic guidance system assists surgeons in performing spinal surgeries with enhanced precision. Healthcare providers use this device to improve outcomes and reduce risks during complex procedures.

Why This Is Dangerous

The software errors in the Mazor X guidance system can lead to incorrect positioning of surgical instruments, potentially compromising surgical accuracy and patient safety.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Patients and healthcare providers must take immediate action to avoid serious surgical risks. The recall may disrupt surgical schedules and affect patient treatment plans.

Practical Guidance

How to identify if yours is affected

  1. Check the software version of your Mazor X robotic guidance system.
  2. Refer to the list of affected software versions: 5.0.1, 5.1.2, 5.1.3.
  3. Contact your healthcare provider for assistance in checking if your system is affected.

Where to find product info

The software version can usually be found in the system's settings or user manual.

What timeline to expect

Expect a response regarding your recall inquiry within 4-6 weeks.

If the manufacturer is unresponsive

  • Document your communications with the company.
  • Contact the FDA to report unresponsiveness.
  • Consider consulting with a legal expert if necessary.

How to prevent similar issues

  • Ensure devices have the latest software updates before use.
  • Ask about device recalls during purchasing or service consultations.
  • Be aware of recent recalls in the healthcare field.

Documentation advice

Keep records of your purchase, any correspondence with the manufacturer, and notes on your system's software version.

Product Details

The recall affects Mazor X robotic guidance systems with software versions 5.0.1, 5.1.2, and 5.1.3. These systems were distributed worldwide, including in the United States, Canada, and several European countries. The systems are classified as Class II medical devices.

Key Facts

  • 549 systems recalled
  • Software errors can affect surgical procedures
  • Worldwide distribution including the US and several countries
  • Immediate stop-use action required
  • Contact manufacturer for further guidance

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Software versions: 5.0.1
5.1.2
5.1.3/ UDI: 07290109180465
07290109184524
07290109181158
+9 more
Affected States
ALL
Report Date
January 28, 2026
Recall Status
ACTIVE

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