Peloton recalled Original Series Bike+ units with model PL02 and serials beginning with the letter 'T'. The seat post assembly can break during use, creating a fall and injury risk. Consumers should stop using the recalled bikes and contact Peloton for a free repair.
The bike's seat post assembly can break during use, posing fall and injury hazards to the user.
Contact Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET Monday through Friday, or online at https://support.onepeloton.com/s/article/Peloton-Recall-Information?language=en_US or at www.onepeloton.com and click on "Product Recalls" at the bottom of the page for information on how to request the free seat post and instructions for installation.. Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed.. Available options: Repair
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Peloton Original Series Bike+ is a stationary bike used for on-demand fitness classes and workouts. The PL02 model is designed for home use with adjustable seat and handlebar.
A defective seat post can break during operation, creating a risk of a fall and potential injury to the rider.
This recall is not described as part of a broader industry pattern in the provided information.
Consumers must stop using the recalled bikes until repaired. The repair is free and self-installable, reducing downtime and cost for the user.
Refer to https://www.onepeloton.com/history-summary or the recall information page for steps to verify eligibility.
Repair process and scheduling will be coordinated by Peloton after contact; free seat post available.
Keep proof of ownership, serial numbers, photos of the bike, and all correspondence with Peloton for the recall process.
Model: PL02. Sold directly by Peloton’s online store. Sold date and price not disclosed.
No injuries or incidents have been reported.
Not sure what to do next? Our guide walks you through the process step by step.
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