HIGH

RaySearch Laboratories Recalling Radiation Therapy Software Due to Safety Risk

RaySearch Laboratories AB recalled 22 units of its radiation therapy treatment planning system on November 28, 2025. The recall affects software versions RayStation 11B and its updates due to a high hazard risk. The software may not invalidate calculated radiation doses correctly under certain conditions, potentially impacting patient safety.

Quick Facts at a Glance

Recall Date
November 28, 2025
Hazard Level
HIGH
Brand
RAYSEARCH LABORATORIES AB
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

Potential for the invalidation for calculated radiation dose does not work as intended for certain Regions of Interest (ROIs). This issue occurs for some ROI(s) which have no contours and either have a material override defined, or are of type Bolus, Fixation, or Support. In these cases, adding geometry to the ROI, subsequently modifying geometry, or removing the material override does not invalidate dose as intended.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact RAYSEARCH LABORATORIES AB or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

The RayStation/RayPlan software is used for planning radiation therapy treatments for patients with cancer. Healthcare providers rely on accurate dose calculations for effective treatment.

Why This Is Dangerous

The software issue may prevent correct invalidation of radiation doses, especially for certain ROIs without contours. This can lead to serious treatment planning errors.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall necessitates immediate cessation of use to prevent potential harm to patients, affecting ongoing treatment plans and requiring urgent resolution.

Practical Guidance

How to identify if yours is affected

  1. Verify if your software version matches the recalled versions.
  2. Check if your model number is among those listed in the recall notice.
  3. Contact your healthcare provider for confirmation.

Where to find product info

Serial numbers and model numbers can typically be located in the software settings or installation documentation.

What timeline to expect

Expect a timeline of 4-8 weeks for refunds or replacements after contacting RaySearch Laboratories.

If the manufacturer is unresponsive

  • Document all correspondence with the manufacturer.
  • Reach out to healthcare regulatory authorities for assistance.
  • Consider consulting legal advice if necessary.

How to prevent similar issues

  • Always check for software updates and recalls regularly.
  • Verify that medical devices are certified by health authorities.
  • Consult with healthcare professionals about device safety before use.

Documentation advice

Keep records of all communications regarding the recall, including emails and notes from phone calls.

Product Details

Affected model numbers include 12.0.0, 12.1.0, 12.0.3, 12.0.4, and 12.3.0. The software versions include RayStation 11B, 11B SP1, 11B SP2, 11B SP3, and 11B SPT1.

Key Facts

  • Recalled device: Radiation Therapy Treatment Planning System
  • Software versions affected: RayStation 11B and updates
  • Quantity recalled: 22 units
  • Recall date: November 28, 2025
  • Contact RaySearch Laboratories AB for instructions

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeRadiation Therapy Treatment Planning System
Sold At
Multiple Retailers

Product Details

Model Numbers
UDI: 0735000201042620211208
0735000201049520220312
0735000201050120220422
0735000201060020220620 and 0735000201057020221222. GTIN: 07350002010426
07350002010495
+10 more
Report Date
January 28, 2026
Recall Status
ACTIVE

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