HIGH

Rifton Equipment Recalls Low Base TRAM Due to Fraying Hazard

Rifton Equipment recalled 1,096 units of the Low Base TRAM on December 18, 2025, due to a potential fraying hazard on the body support strap. The recall affects models distributed worldwide, including the US, Canada, and several countries in Europe and Asia. Patients and healthcare providers are advised to stop using this device immediately.

Quick Facts at a Glance

Recall Date
December 18, 2025
Hazard Level
HIGH
Brand
Community Products
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Potential for fraying on the body support strap.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Community Products, LLC or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

The Low Base TRAM is a powered lift device designed to assist in transferring clients in a seated position and helping with sit-to-stand transfers. It is commonly used in healthcare settings for patients with mobility challenges.

Why This Is Dangerous

The body support strap may fray, which could compromise the device's ability to safely support patients during transfers. If the strap fails, it can lead to serious injuries from falls.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall affects a significant number of devices used in healthcare, creating urgency for immediate action to prevent potential injuries.

Practical Guidance

How to identify if yours is affected

  1. Locate the model number on your device, which should read 'K320'.
  2. Check the ID codes on the product to see if they match the affected range.
  3. If the device has the model K320 and falls within the specified ID codes, it is recalled.

Where to find product info

The model number and ID codes can typically be found on a label attached to the device's frame or on the user manual.

What timeline to expect

Expect a refund or replacement process to take approximately 4-6 weeks after contacting the manufacturer.

If the manufacturer is unresponsive

  • Document all communication attempts with the manufacturer.
  • Reach out to your healthcare provider for assistance.
  • File a complaint with the FDA if there is no response.

How to prevent similar issues

  • Look for devices with safety certifications from recognized organizations.
  • Avoid products that do not provide clear information on their safety features.
  • Research recalls and safety issues associated with similar products before purchase.

Documentation advice

Keep all receipts, correspondence with the manufacturer, and photos of the product as documentation for your records.

Product Details

The recalled product is the Low Base TRAM, Model/Catalog Number K320, with ID Codes ranging from K32020130515AA to K32020130812AB. The device is designed for transferring clients in a seated position and assisting in sit-to-stand transfers. It has been distributed worldwide, including in the US, UAE, Australia, Canada, EU, and others.

Key Facts

  • Recall date: December 18, 2025
  • Quantity recalled: 1,096 units
  • Models affected: K320 with various ID Codes
  • Distribution: Worldwide, including US and Canada
  • Hazard: Potential for fraying on the body support strap

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
FALLOTHER

Product Classification

Product Details

Model Numbers
Model/Catalog Number: K320. ID Codes: K32020130515AA
K32020130603AA
K32020130606AA
K32020130607AB
K32020130610AA
+15 more
Affected States
ALL
Report Date
January 28, 2026
Recall Status
ACTIVE

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