GE Healthcare recalled seven Nuclear Medicine systems on December 10, 2025, due to potential detector falls. The recall affects systems that have exceeded their End of Guaranteed Service. No injuries or falls have been reported.
GE HealthCare has become aware that certain Nuclear Medicine systems that are past the End of Guaranteed Service (herein referred to as Impacted Systems and listed in the Affected Product Details section of this letter) could have been transported or relocated without adequate detector support. This could result in excessive stress being applied to the detector mounting mechanisms, compromising their integrity. If this occurs, it can potentially result in a detector fall and lead to life-threatening bodily injury. There have been no reports of detector falls or injuries as a result of this potential issue. The Impacted Systems affected by this notice are those that have not been manufactured for several years. GE HealthCare has previously communicated End of Guaranteed Service for these Impacted Systems.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact GE MEDICAL SYSTEMS ISRAEL, FUNCTIONAL IMAGING or your healthcare provider for instructions. Notification method: Telephone
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Nuclear Medicine systems are used for diagnostic imaging in healthcare settings. They provide important information about the function of organs and tissues.
The hazard arises from inadequate support during transportation, which can stress the mounting mechanisms and risk a fall of the detector.
This recall is not part of a broader industry pattern.
The recall poses a serious safety risk, as a falling detector could lead to life-threatening injuries.
Serial numbers can typically be found on the device's identification plate or user manual.
Expect a resolution timeline of approximately 6-8 weeks for refund or replacement processing.
Keep a record of all correspondence, including emails and phone calls, related to the recall.
The recall involves seven units of the Nuclear Medicine systems from GE Healthcare. These systems have not been manufactured for several years and are distributed in the U.S., Brazil, Egypt, Canada, Mexico, Turkey, Italy, Sweden, Switzerland, France, Spain, Chile, Germany, Iran, and Greece.
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