HIGH

Insulet Omnipod 5 iOS App Recall Affects 174,013 Units in 2025

Insulet recalled 174,013 Omnipod 5 iOS app software units distributed nationwide in the United States. The recall cites a magnifying feature bug that can duplicate a single-digit entry. This could lead to bolus insulin dosing errors and hypoglycemia. Stop using the app immediately and follow recall instructions from Insulet or your healthcare provider.

Quick Facts at a Glance

Recall Date
September 11, 2025
Hazard Level
HIGH
Brand
Insulet
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL, PREGNANT

Hazard Information

The failure occurs if a user on the Omnipod 5 iOS application selects and holds down on a manual entry field, to magnify the visual field using the magnifying feature of the iPhone, while simultaneously selecting a single number on the keyboard. This causes the single digit number to duplicate. This could result in errors in manual entry of digits - examples: bolus entry, I:C ratio, bolus calculator, prior to starting the bolus insulin delivery. Therefore, this may result in over delivery of insulin which may cause hypoglycemia.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Insulet Corporation or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

Omnipod 5 is a wireless insulin pump system controlled by a mobile app. The iOS app manages bolus delivery and dosing calculations. The recall concerns a software bug in the iOS app that can alter dose entries when magnifying digits.

Why This Is Dangerous

The magnify-and-enter bug can duplicate a single digit, leading to incorrect bolus, ratio settings, or calculator results. This may cause over-delivery of insulin and hypoglycemia.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

The issue directly affects diabetes management. It creates an immediate risk for users who rely on precise insulin dosing and may require urgent medical monitoring.

Practical Guidance

How to identify if yours is affected

  1. Confirm you own an Omnipod 5 system and use the iOS app.
  2. Check if your app version is 2.X.X (any 2.x version is affected).
  3. Review Omnipod 5 app updates and recall notices from Insulet and the FDA.

Where to find product info

Official recall information is available on Insulet’s site and the FDA recall enforcement page. Look for Z-0132-2026.

What timeline to expect

Remediation timelines vary; expect updates within weeks to months. Recipients may need software updates or alternative management guidance.

If the manufacturer is unresponsive

  • Document all communications with Insulet.
  • Escalate to FDA recall channels if Insulet is unresponsive.
  • Consult your healthcare provider for guidance on safe insulin management during the recall period.

How to prevent similar issues

  • Keep app and device software updated only through official channels.
  • Verify any new update instructions from Insulet before applying.
  • Report any dosing anomalies to a healthcare professional immediately.

Documentation advice

Maintain copies of recall notices, emails from Insulet, and records of any dosing events or communication with providers.

Product Details

Model numbers: Omnipod 5 App Software. UDI: 10385083000459. All software versions 2.X.X. Where sold: United States nationwide distribution. When sold: Recall date 2025-09-11. Price: Unknown.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 174,013 units recalled
  • High risk, potential for hypoglycemia
  • All software versions 2.X.X affected
  • US nationwide distribution
  • Remedy: stop use and follow recall instructions
  • Notification method: Email

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANT
Injury Types
POISONINGLACERATIONELECTRICALSUFFOCATIONOTHER

Product Classification

Product Details

Brand
Model Numbers
Omnipod 5 App Software. UDI: 10385083000459. All software versions 2.X.X
Affected States
ALL
Report Date
October 22, 2025
Recall Status
ACTIVE

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