HIGH

Philips Vue Motion V12 Recall for 3,552 Units Over Cine Frame Sequencing Error (2026)

Philips Medical Systems Nederland B.V. recalled 3,552 Vue Motion V12 devices worldwide, including the United States. The recall is due to a potential that mis-ordered frames during dynamic cine runs may display out of sequence. Stop using the device and follow the recall instructions provided by the manufacturer.

Quick Facts at a Glance

Recall Date
March 5, 2026
Hazard Level
HIGH
Brand
Philips Medical Systems Nederland B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Potential that mis-ordered frames in Vue Motion during dynamic cine runs may cause images frames to display out of sequence.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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About This Product

Vue Motion V12 is a cine-imaging device used in radiology for dynamic cardiac and other cine runs. It is distributed worldwide to healthcare facilities.

Why This Is Dangerous

A mis-ordered frame sequence during cine runs can lead to incorrect image display, potentially impacting diagnostic interpretation.

Industry Context

This recall is not described as part of a broader industry pattern in the provided data.

Real-World Impact

Clinicians rely on accurate cine frames for diagnosis. Mis-sequenced frames could lead to diagnostic errors or delayed treatment, affecting patient care without a known incident to date.

Practical Guidance

How to identify if yours is affected

  1. Verify product: Vue Motion V12, Product Number 1017979
  2. Check installed software version against the listed versions (e.g., 12.2.0, 12.2.5, 12.2.8.x)
  3. Review UDI strings shown in the model list for the affected range

Where to find product info

Recall notices and device labels on the unit; manufacturer recall letter; FDA enforcement page

What timeline to expect

Refunds or replacements typically take 4-8 weeks after eligibility is confirmed

If the manufacturer is unresponsive

  • Escalate to facility medical device representative
  • File a complaint with the device manufacturer or with FDA enforcement if necessary

How to prevent similar issues

  • Verify device software status before clinical use
  • Subscribe to manufacturer recall notifications
  • Maintain updated inventory records for device serials/UDIs

Documentation advice

Document recall notification, device serial numbers, software versions, dates of service, and all communications with the manufacturer

Product Details

Product: Vue Motion V12 Product Number: 1017979 Manufacturer: Philips Medical Systems Nederland B.V. Quantity: 3,552 units Distribution: Worldwide, including US Software Versions: 12.2.0; 12.2.5; 12.2.8.300; 12.2.8.310; 12.2.8.400; 12.2.8.410; 12.2.8.420; 12.2.8.421; 12.2.8.422; 12.2.8.424; 12.2.5.0; 12.2.5.1; 12.2.5.100; 12.2.5.200; 12.2.5.300; 12.2.5.400; 12.2.5.405; 12.2.5.406. Recall date: 2026-03-05 Status: Active Hazard: Potential mis-ordered frames during dynamic cine runs may display frames out of sequence.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 3,552 units recalled
  • Worldwide distribution including US
  • Product Number 1017979 is the affected model
  • Multiple software versions listed (12.2.0 to 12.2.8.x)

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Product Number: 1017979
(01)00884838100367(11)230223(10)12.2.5.405
(01)00884838100336(11)230301(10)12.2.5.406
(01)00884838100343(11)200423(10)12.2.5.0
(01)00884838100367(11)230615(10)12.2.8.310
+13 more
Affected States
ALL
Report Date
April 8, 2026
Recall Status
ACTIVE

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