Werner recalls 2 ladder models sold nationwide after reports of locking mechanism jams. The recall affects Werner 20' ALMP-20IAA and 24' ALMP-24IAA Multi-Max Pro multi-purpose ladders. Consumers should stop using these ladders and contact Werner for a full refund.
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
return it for a full refund. Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.. Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.. Available options: Refund
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The Werner Multi-Max Pro ladders are a family of multi-position ladders designed for various heights and reach, commonly used in construction and home improvement.
A locking mechanism can jam and fail to lock the ladder sections, increasing the risk of a fall when in use at elevated heights.
This recall is not described as part of a broader industry-wide pattern in the provided data.
Consumers must stop using recalled ladders immediately. The recall offers a full refund after disposal, reducing financial risk but causing downtime for projects.
Visit www.wernerco.com/recalls for disposal and refund instructions. The official recall page is linked from CPSC.
Refunds issued after disposal, typically within 4-8 weeks pending processing
Keep all correspondence, disposal receipts, and photos of the ladder and labeling
Product: Werner 20' and 24' Multi-Max Pro multi-purpose ladders. Sold nationwide in silver with a blue top and a blue side-label. Model numbers ALMP-20IAA and ALMP-24IAA. Distinguishing feature includes a long black rope in the back section. Recall date: 2025-08-14. Remedy: full refund via Werner. Contact: 888-624-1907; ladder@realtimeresults.net; www.wernerco.com/recalls.
No incidents or injuries are specified in the provided data.
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