Volkswagen Group of America recalled certain 2024-2025 Audi Q3 vehicles on December 2, 2025. A camera control unit software error may prevent the rearview camera image from displaying. This issue increases the risk of a crash due to reduced rear visibility.
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024. Interim notification letters were mailed to Volkswagen owners April 10, 2025. Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
The recall affects 2024-2025 Audi Q3 vehicles. The affected vehicles were sold in the United States. Owners received notification letters starting April 3, 2024.
A malfunctioning rearview camera may not display an image. This defect compromises the driver's rear view and increases crash risk.
No incidents or injuries have been reported related to this recall as of now. The recall addresses a safety compliance issue.
Owners should contact Audi customer service at 1-800-253-2834 for assistance. Dealers will update the camera control unit software free of charge.
For more information, owners can reach Volkswagen customer service at 1-800-893-5298. Additional details are available at nhtsa.gov.
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