HIGH

Ford Explorer Recalled for Rearview Camera Software Issue

Ford Motor Company recalled certain 2025 Explorer and Lincoln Aviator vehicles due to a rearview camera software defect. The rearview camera image may fail at speeds of 10 MPH or greater, increasing crash risk. Owners received notification letters on March 28, 2025.

Quick Facts at a Glance

Recall Date
January 10, 2026
Hazard Level
HIGH
Brands
Ford Motor Company, FORD
Category
Vehicles & Parts
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

What You Should Do

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Product Details

The recall affects 2025 Ford Explorer and Lincoln Aviator vehicles. The recall was announced on January 10, 2026. The vehicles were sold at multiple retailers.

The Hazard

The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. This defect reduces rear visibility and increases the risk of a crash.

Reported Incidents

No incidents or injuries have been reported related to this defect at this time. This recall addresses a non-compliance with safety standards.

What to Do

Owners should ensure their vehicles are updated with the latest software. Contact Ford customer service at 1-866-436-7332 for assistance.

Contact Information

For more details, visit www.nhtsa.gov or call the National Highway Traffic Safety Administration at 1-888-327-4236.

Key Facts

  • 2025 Ford Explorer and Lincoln Aviator recalled
  • Rearview camera image may fail at 10 MPH
  • Free software update available for owners
  • Contact Ford at 1-866-436-7332 for help

Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
EXPLORER
Report Date
January 10, 2026
Source Agency
National Highway Traffic Safety Administration
Recall Status
ACTIVE

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