HIGH

Ford Explorer Recalled for Powertrain Software Issues

Ford recalled certain 2025 Explorer vehicles due to powertrain control module issues. The module may reset while driving, risking vehicle rollaway or engine stall. Notification letters were mailed to owners on June 6, 2025.

Quick Facts at a Glance

Recall Date
November 4, 2025
Hazard Level
HIGH
Brands
Ford Motor Company, FORD
Category
Vehicles & Parts
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

What You Should Do

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Product Details

Ford recalled specific 2025 Explorer vehicles. The recall affects an unspecified number of units sold at various dealerships.

The Hazard

The powertrain control module may reset while driving. This can damage the park system or cause an engine stall, increasing the risk of a crash.

Reported Incidents

No injuries or incidents reported yet. The potential consequences include vehicle rollaway or sudden loss of drive power.

What to Do

Stop using the vehicle. Owners should contact their dealer for a software update of the powertrain control module at no charge.

Contact Information

For more information, call Ford customer service at 1-866-436-7332. Visit NHTSA's website at nhtsa.gov for additional resources.

Key Facts

  • Recall affects 2025 Ford Explorer vehicles
  • Powertrain control module may reset while driving
  • Risk of vehicle rollaway or engine stall
  • Free software update available
  • Owner notification letters mailed June 6, 2025

Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
EXPLORER
Report Date
November 4, 2025
Source Agency
National Highway Traffic Safety Administration
Recall Status
ACTIVE

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