Kia America, Inc. is recalling 2025 Sorento Hybrid vehicles due to a software error. The issue may cause a loss of low beam headlights and taillights. Owner notifications were mailed on February 21, 2025.
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
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The recall affects certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. The vehicles were sold at multiple retailers. No pricing information is provided.
A software error in the Body Domain Control Unit may result in a loss of headlights and taillights. This defect increases the risk of a crash due to reduced visibility.
No specific incidents or injuries have been reported in relation to this recall. The risk associated with the defect is classified as high.
Stop using the vehicle until the software is updated. Contact Kia customer service at 1-800-333-4542 for a free software update.
For more information, visit the NHTSA website at nhtsa.gov or call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.
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