Mercedes-Benz USA recalled the 2025 EQS SUV 580 4MATIC on April 5, 2026. The recall affects vehicles due to battery management software issues that can cause a sudden loss of drive power. This malfunction increases the risk of a crash, prompting immediate action by the company.
A sudden loss of drive power increases the risk of a crash.
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
The recall includes the 2025 Mercedes-Benz EQS SUV 580 4MATIC and related models. These vehicles were sold in the United States starting in 2024. Owners should contact Mercedes-Benz USA for further details.
The battery management system software may cause the high-voltage battery to shut down unexpectedly. A sudden loss of drive power significantly increases the risk of a crash.
Currently, there are no reported injuries or crashes associated with this recall. The risk remains high due to the potential for sudden loss of power.
Stop using the vehicle immediately. Contact your local Mercedes-Benz dealer to schedule a software update at no charge.
For more information, call Mercedes-Benz customer service at 1-800-367-6372. Visit www.nhtsa.gov or www.safercar.gov for additional resources.
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