Volkswagen Group of America recalled certain 2025 Atlas and Atlas Cross Sport vehicles due to a manufacturing defect. The defect may cause a sudden loss of drive power, increasing crash risk. Notification letters were mailed on March 12, 2025.
A sudden loss of drive power can increase the risk of a crash.
Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
The recall affects 2025 Volkswagen Atlas and Atlas Cross Sport vehicles. The recall was issued on December 2, 2025. The manufacturer will replace the transmission free of charge.
The recall addresses a potential loss of drive power. This malfunction can significantly increase the risk of a crash.
No specific incidents or injuries have been reported as a result of this defect. The potential for serious accidents remains a concern.
Owners should stop using the affected vehicles immediately. Contact Volkswagen customer service at 1-800-893-5298 for further assistance.
For more information, owners can visit the NHTSA website at nhtsa.gov or call the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
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