Philips Medical Systems Nederland B.V. recalled 87 Allura Xper FD20/10 medical imaging devices on September 3, 2025. The BIOS battery may deplete faster than expected, halting the system's start-up process without warning. Healthcare providers and patients should stop using these devices immediately.
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
The recalled product is the Allura Xper FD20/10, model number 722029. It was distributed worldwide, including the US and 66 other countries. The recall affects 87 units.
The BIOS battery may deplete quicker than anticipated, leading to a halt in the start-up process. There are no user messages indicating low battery power before the device fails to start.
No specific incidents or injuries have been reported related to this recall. The potential risk remains high due to the device's critical function in medical imaging.
Patients and healthcare providers must stop using the Allura Xper FD20/10 immediately. Follow the recall instructions from Philips Medical Systems and contact them or your healthcare provider for further guidance.
For more information, contact Philips Medical Systems Nederland B.V. or visit their website. Additional details are available at the FDA enforcement report link.
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