Andersen Windows Recalls Control Devices Over Fall Hazards
Andersen Windows recalled window opening control devices on February 26, 2026. The recall affects devices sold individually or installed on 100 Series casement windows manufactured before November 19, 2025. These devices pose fall and serious injury hazards due to the potential for detachment.
Quick Facts at a Glance
- Recall Date
- February 26, 2026
- Hazard Level
- MEDIUM
- Brands
- Andersen Windows, Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window)., Window
- Category
- Building Materials
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
Product Images
Hazard Information
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
What You Should Do
Consumers should stop using the product immediately. Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.. Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.. Available options: Repair
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Product Details
The recall involves window opening control devices sold as kits or installed on 100 Series casement windows. These products were available through independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025. Prices ranged from $9 for individual kits to $220 for factory-installed devices.
The Hazard
The window opening control devices can break or detach due to impact, allowing the window to be opened unexpectedly. This poses a risk of falls and serious injuries, particularly for children and pets.
Reported Incidents
No specific incidents or injuries have been reported at this time. The risk remains significant enough to warrant this recall.
What to Do
Stop using the product immediately. Contact Andersen Windows at 844-815-7332 or visit www.andersenwindows.com/100seriescasementwocdrecall to schedule a free in-home repair with an authorized technician.
Contact Information
Customers can reach Andersen Windows at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday. For more information, visit www.andersenwindows.com.
Key Facts
- Recalled devices sold from October 2015 to December 2025
- Devices can detach and pose fall hazards
- Consumers should contact Andersen for free repairs
- Product ID number needed for recall verification
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