How can I tell if my Babysense monitor is recalled?

Check if your monitor model is VBM55. Look for the "babysense" logo and the "5.5" HD 1080P" label on the display unit.

What should I do if my monitor overheats?

Immediately stop using the device and contact Hisense for a free replacement. Do not attempt to charge or use the monitor further.

Where can I dispose of the recalled monitor?

Do not throw it in the trash or general recycling. Contact your municipal hazardous waste center for proper disposal options.

What is the timeline for receiving a replacement?

Replacement units are typically processed within 4-6 weeks after the request is made.

Can I keep using my monitor if it appears fine?

No, you should stop using it immediately due to the risk of fire. Contact Hisense for a replacement.

Is there a risk of injury with the monitor?

Yes, the display unit can overheat and spark, posing a serious fire hazard and potential burn injury.

How do I contact Hisense for more information?

You can reach Hisense at 833-689-2652 or email support@recallsecure.com.

What if I have lost my receipt?

You are still entitled to a full refund or replacement even without a receipt.

What safety certifications should I look for in baby monitors?

Look for products certified by CPSC or UL for safety assurance.

What should I document if I experience issues?

Keep records of any incidents, photographs of the product, and correspondence with the manufacturer.

HIGHFebruary 26, 2026

Babysense Max View Baby Monitors Recalled Due to Fire Hazard

Hisense recalled Babysense Max View baby monitors on February 26 after reports of overheating display units. The recall affects model VBM55, with incidents of sparking during charging. Consumers should stop using the device immediately and contact Hisense for a replacement.

Quick Facts at a Glance

Recall Date: February 26, 2026
Hazard Level: HIGH
Brands: Hisense Ltd., of Israel, Babysense Max View Baby Monitors, Babysense
Category: Electronics
Sold At: Multiple Retailers
At-Risk Groups: INFANTS, GENERAL

Product Images

Recalled Babysense Max View 5.5" Baby Monitor display/parent unit

Recalled Babysense Max View 5.5" Baby Monitor display/parent unit - back view

Recalled Babysense Max View Baby Monitor with included cameras

Hazard Information

The display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers.

What You Should Do

Hisense toll-free at (833) 689-2652 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@recallsecure.com or online at www.recallsecure.com or www.babysensemonitors.com and click on "Product Recalls" at the top of the page for more information.. Consumers should stop using the display unit of the Max View baby monitors immediately and contact Hisense for a free replacement display unit that does not pose a fire hazard.. Available options: Replace

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Product Details

The recall involves the Babysense Max View Baby Monitor, model number VBM55. The display unit features "5.5" HD 1080P" on the upper left side and the "babysense" logo on the lower part of the screen. It was sold at multiple retailers.

The Hazard

The display unit can overheat and spark when charging, posing a fire hazard. This defect raises serious safety concerns for users.

Reported Incidents

There have been multiple reports of the display units overheating, but specific incident counts are not disclosed.

What to Do

Stop using the display unit immediately. Contact Hisense at 833-689-2652 or via email at support@recallsecure.com for a free replacement.

Contact Information

For more details, visit www.recallsecure.com or www.babysensemonitors.com and click on 'Product Recalls'.

Key Facts

Model: VBM55
Display unit overheating risk
Free replacement available
Immediate action required

View Original Recall on Consumer Product Safety Commission

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Safety Assessment

Risk LevelHIGH

Severity Score

8/ 10

Affected Groups

INFANTSGENERAL

Injury Types

BURNELECTRICAL

Product Classification

CategoryElectronics › Baby Products

Product TypeBaby Monitor

Product Details

Brands

Hisense Ltd., of Israel Babysense Max View Baby Monitors Babysense

Report Date

February 27, 2026

Source Agency

Consumer Product Safety Commission

Recall Status

ACTIVE