Navajo Manufacturing recalled 28,457 Handy Solutions Neck & Shoulders Heating Pads sold nationwide through Multiple Retailers. The defect allows overheating if the pad is folded or placed under the body, and the high limit device may fail to shut off. Stop use and contact Navajo Manufacturing for instructions.
If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Navajo Manufacturing Company or your healthcare provider for instructions. Notification method: Letter
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Model numbers: 25607. UPC: 0-24291-25607-6. UDI-DI: 00024291256076. Units recalled: 28,457. Distribution: US nationwide in CA, MS, FL, IN, LA, VA, TX. Sold at: Multiple Retailers. Sold since: Unknown. Price: Unknown.
If the heating pad is folded during use or placed under the body, power density increases in the folded area causing excessive temperatures. The high limit device cannot sense the higher temperature, so power is not terminated. This may cause a burning smell prior to melting or burning, potentially causing burns to persons and property.
No injuries or incidents have been reported.
1. Stop using the product. 2. Remove the unit from use and keep it away from heat sources. 3. Contact Navajo Manufacturing for instructions on recall remedies. 4. If you are a patient or healthcare provider, follow the recall instructions provided in the notification letter.
Navajo Manufacturing Company. For instructions, refer to the recall notification letter or FDA recall page. Phone and hours are not listed in the provided data.
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