Wybotics is recalling specific Osprey 700 Max and S1 robotic pool vacuums sold through retailers after reports that the lithium-ion battery can overheat, creating a burn and fire hazard. The recall covers Osprey 700 Max models WY3312MAX and WY100MAX and S1 WY200, with serial numbers WY100M230117XXXX, WY100M230127XXXX, WY100M230130XXXX, WY100M230318XXXX, WY200-230328XXXX and W200**230330XXXX. The U
The lithium-ion battery in the recalled pool vacuums can overheat, posing burn and fire hazards to consumers.
Wybotics toll-free at 888-991-5006 from 9 a.m. to 5 p.m. PT Monday through Friday, email at safety@wybotpool.com, or online at https://www.wybotpool.com/pages/recall-notice and click "Product Recalls" at the top of the page for more information.. Consumers should stop using the recalled robotic pool vacuums immediately and contact Wybotics to receive a free replacement WYBOT C2 robotic pool vacuum. Wybotics will provide a free return label for consumers to send the recalled product back to Wybotics. Within 15 days of receiving the recalled pool vacuums, Wybotics will ship the replacement product. Wybotics is contacting all known purchasers directly.. Available options: Replace
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Model numbers: Osprey 700 Max WY3312MAX and WY100MAX; S1 WY200. Color: Grey and blue. Brand: Wybotics. Sold through retailers. Weight: 17 pounds (both models). Dimensions: Osprey 700 Max 14.6 x 14.1 x 9.4 inches; S1 WY200 18 x 17 x 11.5 inches. Serial Number Location: Inside the top cover. Serial Number: 10-digit numbers following the model name. Serials Subject to Recall: WY100M230117XXXX; WY100M230127XXXX; WY100M230130XXXX; WY100M230318XXXX; WY200-230328XXXX; W200**230330XXXX.
The lithium-ion battery in the recalled pool vacuums can overheat, posing burn and fire hazards to consumers.
No injuries or incidents have been reported.
1. Stop using the product. 2. Contact Wybotics to receive a free WYBOT C2 replacement. 3. Wybotics will provide a prepaid return label to send back the recalled unit. 4. Replacement will be shipped within 15 days of receiving the recalled vacuums. For assistance, call 888-991-5006 (9 a.m. to 5 p.m. PT, Mon-Fri), email safety@wybotpool.com, or visit https://www.wybotpool.com/pages/recall-notice and click "Product Recalls".
Phone: 888-991-5006. Hours: 9 a.m. to 5 p.m. PT, Monday through Friday. Email: safety@wybotpool.com. Website: https://www.wybotpool.com/pages/recall-notice.
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